Hotel Punta Esmeralda Playa Del Carmen

Friendly staff, well-maintained hotel, clean and spacious rooms, convenient location near the beach, good breakfast options.

Nothing for me.

Spacious room, helpful staff, convenient fridge, local neighborhood, enjoyable rooftop pool. Great value for breakfast, pleasant staff. Short walk to beautiful beach. Recently renovated building offers showers for guests.

I had a very pleasant stay at Punta Esmeralda. The rooftop swimming pool was a great place to relax and enjoy the beautiful views. The staff was friendly and always helpful. The bed was comfortable, and the air conditioning kept the room nice and cool during the hot days. Additionally, the hotel offers Netflix, which was a nice bonus for some evening entertainment.

The hotel is conveniently located, away from the touristy areas, but still close to Punta Esmeralda beach, which is considered the best in town. It is also a short distance from the city center, making it easy to explore and enjoy the local attractions. The rooms are spacious and well-maintained, with comfortable beds and Netflix available for entertainment. There is also a rooftop pool with a nice view, perfect for relaxation.

The bathroom may need some updating and cleaning, as mentioned in one of the reviews.

The hotel offers great value for money with its affordable prices and attention to detail. The staff is friendly and helpful, and the rooms come with big balconies, allowing guests to enjoy the scenery. The location, near the beautiful Punta Esmeralda beach, is perfect for those looking to escape the noisy town center.

Nothing to complain about.

We loved the rooftop pool and the delicious breakfast cooked by a friendly lady. The beds were super comfortable and the rooms exceptionally clean. The hotel is located in a quiet residential area, away from the hustle and bustle of the main tourist attractions but still easily accessible. The hotel is also close to a public beach, where you can enjoy the amazing white sand. we had a great stay and would definitely come back.

Felt right at home, no complaints whatsoever.

The rooftop pool and lounge area were fantastic, providing a great spot to relax and enjoy the beautiful views. the staff, especially Laura at reception, were friendly and provided excellent service, going above and beyond to assist us. the proximity to the public beach access was a major advantage, as it only took us 5-10 minutes to reach the beach. the hotel's location in a great neighborhood made it convenient to access everything we needed.

It was unfortunate that there was no coffee provided in the morning, as instant coffee did not meet our expectations.

We loved the spacious and airy room with comfortable beds and convenient amenities like a small fridge. The staff were very helpful and friendly. The rooftop pool and lounge area were great, and we appreciated the daily attention from the cleaning staff. The hotel is close to both public beach access and Punta Esmeralda beach, which we found to be the best beach in the area. It's also located in a neighborhood close to the city center but away from the main tourist area, giving us a more authentic experience.

No.